Welcome to Udipi’s Upahar! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our website and services, you agree to be bound by these terms and conditions. If you disagree with any part of these terms and conditions, you must not use our website or services.
General Terms
1.1. Udipi’s Upahar reserves the right to modify or update these terms and conditions at any time without notice. Your continued use of our website or services after any changes to the terms and conditions shall constitute your acceptance of such changes.
1.2. Udipi’s Upahar reserves the right to refuse service to anyone for any reason at any time.
1.3. All prices on the website are in Indian Rupees (INR) and are inclusive of all taxes and service charges.
1.4. We reserve the right to limit the number of items ordered by a customer.
Online Ordering
2.1. Our online ordering service is available 24/7. However, we only accept orders during our operating hours.
2.2. To place an order, you must provide accurate and complete information about yourself and your order. Udipi’s Upahar will not be responsible for any incorrect information provided by the customer.
2.3. Once an order has been placed, it cannot be canceled or modified.
2.4. Payment for online orders can be made via credit/debit card or net banking.
Delivery
3.1. We offer delivery services within a certain radius of our restaurant. The delivery charges and minimum order amount may vary depending on your location.
3.2. The estimated delivery time is mentioned during the ordering process and may vary depending on various factors such as traffic, weather, etc.
3.3. Udipi’s Upahar will not be responsible for any delay in delivery due to unforeseen circumstances.
3.4. Our delivery person will only deliver the food to the address mentioned during the ordering process. Any changes in the delivery address must be notified to us immediately.
Refund and Cancellation Policy
4.1. Udipi’s Upahar will provide a full refund for any order that is canceled by us due to the unavailability of the items ordered.
4.2. Refunds for online orders will be processed within 7 business days.
4.3. Udipi’s Upahar reserves the right to cancel any order if we suspect fraudulent activity or if we are unable to verify the payment details provided by the customer.
4.4. No refund or exchange will be provided for any food items that have been delivered or picked up.
Disclaimer of Warranties and Limitation of Liability
5.1. Udipi’s Upahar makes no warranties or representations about the accuracy, completeness, or suitability of the information provided on our website.
5.2. Udipi’s Upahar will not be liable for any damages arising out of or in connection with the use of our website or services.
5.3. In no event shall Udipi’s Upahar be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or services.
Indemnification
6.1. You agree to indemnify and hold Udipi’s Upahar and its affiliates, employees, and agents harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of our website or services, your violation of these terms and conditions, or your violation of any rights of another.
Governing Law and Jurisdiction
7.1. These terms and conditions shall be governed by and construed in accordance with the laws of India.
7.2. Any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Bangalore, India.
Intellectual Property
8.1. All content on our website, including text, graphics, logos, images, and software, is the property of Udipi’s Upahar or its affiliates and is protected by Indian and international copyright laws.
8.2. You may not copy, reproduce, distribute, transmit, or display any of the content on our website without our prior written consent.
